Mediation services across New Zealand
The people behind the process.
The Mediation Hub is a neutral mediation service connected to Smith and Partners, a full-service law firm based in Auckland. We provide a calm, structured process for parties to work through disputes and reach workable agreements, with mediators available across New Zealand.
How we work
A steady approach when things feel anything but.
Mediation is voluntary and confidential. The mediator remains neutral, keeps the conversation on track and helps the parties work towards their own outcome rather than deciding it for them.
01
Neutral and impartial
The mediator does not take sides and does not give legal advice to either party.
02
Confidential by design
What is said in mediation is confidential, subject to the terms agreed by the parties before mediation begins.
03
Controlled by the parties
Nothing is binding unless the parties agree to it and record it in writing.
The mediators
People you can have confidence in.
Mediation works best when parties trust the person in the room. Our mediators are experienced lawyers from the Smith and Partners team, with expertise across a wide range of dispute areas.

Peter Smith
Civil Litigation, Commercial/Shareholders, Trusts, Leases
Peter works with parties to find practical, durable agreements, and brings a calm, sensible approach to complex commercial and civil matters. Read more

Nathan Tetzlaff
Civil Litigation, Trusts, Leases
Nathan helps parties structure difficult conversations and keep them on track, so the discussion stays focused on the real issues. Read more

Rachael Chandra
Civil Litigation, Employment
Rachael focuses on clear process and confidential, respectful discussion, giving each party room to be heard. Read more

Natalie Miller
Civil Litigation, Relationship Property, Leases
Natalie supports parties through preparation, private and joint mediation sessions, and recording the agreed outcome. Read more
Relationship to Smith and Partners
A standalone service, backed by an established firm.
The Mediation Hub is a separate service that draws on the mediation and dispute resolution experience of the team at Smith and Partners. When you enquire, we will confirm the right mediator for your matter and set out the process, venue and costs before anything begins.
Ready to talk it through?
Tell us a little about the dispute and how to reach you, so we can guide you through the next steps.