MEDIATION
Mediation services to help resolve disputes.
Mediation offers a practical, confidential way to resolve disputes without the cost, delay and uncertainty of court proceedings.
Our experienced mediators help parties work towards mutually agreed outcomes, providing a neutral environment and a structured process to support constructive discussions.
What we offer
Practical support at every stage of mediation.
Mediation services
An experienced, independent mediator guides parties through a structured process, helping them explore options and work towards an agreed resolution.
Rooms
Neutral meeting spaces for joint sessions and private discussions, with remote mediation available when meeting in person isn't practical.
Resources
Practical guides, mediation agreement templates and helpful information to explain the process and prepare parties for mediation.
Dispute areas we mediate
Common types of dispute where mediation helps.
We assist with a wide range of commercial, employment, property, trust, family and civil disputes. If your matter isn't listed, contact us to discuss whether mediation may be appropriate.
Commercial disputes
Contract, partnership, shareholder and supplier disagreements between businesses or internally.
Employment relations
Workplace conflict, exits and personal grievance matters handled confidentially.
Property and leases
Property, lease and boundary disputes resolved without the delay and uncertainty of a hearing.
Wills, estates and trusts
Estate and trust disagreements between trustees, settlors, beneficiaries and family members.
Relationship property and family
Separation, relationship property and family disputes (excluding parenting arrangements) approached with care and privacy.
Civil disputes
Any other situations where an agreed resolution is preferable, from contracts and construction to negligence and neighbour disputes.
Rooms
A neutral place to meet.
Our offices in West Auckland may be available at no extra cost. For larger mediations or mediations out of Auckland, we can arrange alternative venues and are happy to travel.
A joint session space where the parties meet together with the mediator.
Separate breakout rooms so each party can talk in confidence.
Remote mediation is also available where parties cannot meet in person, providing flexibility for those in different locations.
Joint session
Parties and mediator together
Main room
Private breakout
Party A in confidence
Private breakout
Party B in confidence
Clarity from the start
Terms, facilities and costs.
We set out how mediation works, where it happens and what it costs before you commit, so there are no surprises.
Terms
We provide our full terms and conditions well in advance, so everyone is on the same page about their obligations, the cost and any expenses, and confidentiality.
Facilities
Our offices in West Auckland may be available at no extra cost. For larger mediations or mediations out of Auckland, we can arrange alternative venues and are happy to travel. Remote mediation is available when needed, although in person usually gets a better result.
Costs
When using our offices, costs normally sit in these ranges. Travel and third-party venue hire are extra. Fees are usually paid 50/50 by the parties unless agreed otherwise.
Half day $3,500 to $5,000 plus GST
Full day $7,000 to $10,000 plus GST
mediation or arbitration
Two approaches. Different outcomes.
Both mediation and arbitration offer alternatives to traditional court proceedings, but they work in different ways.
In mediation, an independent mediator helps parties explore solutions and reach their own agreement.
In arbitration, an independent arbitrator considers the evidence and submissions before making a determination that is generally binding and enforceable.
Mediation
Parties work together with a neutral mediator.
Outcome:
The parties decide whether to reach an agreement.
Arbitration
An independent arbitrator hears the parties' evidence and submissions.
Outcome:
The arbitrator makes a generally binding determination.
Not sure which service is right for you?
Tell us about your dispute and we'll help you understand whether mediation or arbitration may be appropriate, and what happens next.